Genuine Protection, Built In
Genuinely Insured. Genuinely Responsible.
Lighting that lives in your home for years deserves more than a warranty card. Behind every Mooiehome fixture sits an active liability policy from a nationally recognized U.S. insurer — quietly working in the background, long after the box is unpacked and the install team has left.
$2M
Aggregate Liability
Annual Cap
$2M
Post-Install Liability
Stays With Product
$1M
Per Single Incident
Annual Cap
Where the Coverage Reaches
Three layers of safety, one continuous policy.
The policy isn't a paragraph at the bottom of an order confirmation. It's a real Commercial General Liability contract carried with a recognized U.S. insurer, with multi-million-dollar limits — and it shows up in three distinct places in your relationship with the brand.
01
Quality Held Long Before Coverage Ever Steps In
Step One · Pre-ShipmentEvery piece is built, inspected, and tested against demanding internal benchmarks before it sees a shipping label. Most defects never reach a customer because they never make it past our QC bench — which is the cheapest, fairest form of "insurance" a brand can offer.
02
Coverage That Travels With the Fixture
Step Two · Post-InstallOur policy carries up to $2,000,000 in Post-Install Liability Operations coverage — so protection extends to the period after a fixture has been installed in your home. The coverage stays with the product, and with you.
03
A Real Person, Not a Claims Portal
Step Three · After-CareOn the rare occasion an incident escalates beyond a quick fix, you reach a named member of our team — not a chatbot, not a form, not a third-party adjuster. We assemble the documentation, talk to the insurer ourselves, and give you a direct contact for the duration.
Policy on File
Currently insured. Documented and verifiable.
The policy is live with the underwriter as of this page load. Specifics — policy number, NAIC ID, full term — are released to identified buyers and trade partners on request. Reach the team and we'll send the paperwork.
Coverage Snapshot
$2M Aggregate$2M Products Ops$1M Per Single Incident
Named Insured
Mooiehome LLC
Carried With
Nationally Recognized U.S. Insurer
Policy Reference
Released on Request
Term
In Force
The figures above mirror the entries on our most recent Certificate of Liability Insurance. Final coverage in any specific scenario remains subject to the terms, exclusions, and conditions stated in the policy itself.
Want the full paperwork?
Verified COI copies are issued to trade clients, designers, building managers, and procurement teams who need formal proof of coverage on file. Most requests turn around the same business day.
Full COI document
Active term + coverage breakdown
Carrier identity + NAIC code
Policy reference number, on request
Project-specific endorsement letter (trade)
If Something Ever Happens
What to do if a fixture goes wrong.
Product issues at this scale of build are uncommon — but if you ever face one, the path to a resolution shouldn't feel improvised. Three steps below, written so you can follow them under pressure.
1
Make the area safe
Before anything else: cut power at the breaker if there's any electrical concern, keep the room clear of children and pets, and snap several photos from different angles — the product itself, the surrounding area, and any visible damage. The photos become the spine of every step that follows.
2
Email the team straight away
Send us a single email with the photos, your order number, and a short description of what happened. Skip calling the insurer for now — we open the case internally first so the documentation is consistent, and we walk you through whatever comes next.
3
We deal with the insurer for you
If the matter qualifies as a liability claim, our team prepares the policy paperwork, handles the back-and-forth with the carrier, and stays your single point of contact through to resolution. You don't have to learn insurance vocabulary or chase adjusters.
Your Investment Is Looked After
Buy knowing you're genuinely covered
Anything to ask about our coverage, the certificate, or how we handle quality before a fixture ever leaves the floor? A real human reads every email and replies within one business day, every day of the week — small queries and serious ones alike.
Address
159 W. 25th Street, 5th Floor
New York, NY 10001, USA
New York, NY 10001, USA
By appointment for trade visits
Mooiehome LLC · 159 W. 25th Street, 5th Floor, New York, NY 10001 · Active CGL Policy Underwritten by a Nationally Recognized U.S. Insurer