Auden Floor Lamp
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Shipping & delivery — free to the U.S.
Tracking by email once shipped. Standard: sea freight + UPS / FedEx final mile, 4–6 weeks — free to the U.S., Europe and the UAE. Express: air courier, 1–3 weeks, priced at checkout. No PO boxes / APO / FPO.
30-day returns — no restocking fee
Return uninstalled items in the original packaging within 30 days of delivery — email support for an RMA first. Damage, defects or wrong items: report within 72 hours with photos for a replacement, parts or refund. Change-of-mind returns ship back at your cost (typically $80–200 for a fixture). Cancel free within 48 hours of ordering.
Trade & bulk pricing — 15% off from your first order
Trade accounts get 15% off from the first order, up to 35% by category spend, applied automatically at checkout; applications are reviewed in 1–3 business days. Resale certificate on file = tax-exempt checkout. Lighting a project? Send the plan for a free 3D rendering within 24 hours, no deposit. Apply for a trade account →
Questions on size or wiring? +1 800-867-5009· Mon–Sun 8 AM–10 PM EST· support@mooiehome.com, reply within 24 hours
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